Please be sure to include your full name and address in your letter.
- Comenity Bank
PO Box 182273
Columbus, Ohio 43218-2273
- Comenity Capital Bank
PO Box 183003
Columbus, Ohio 43218-3003
For account-specific questions:
For your security, contact the Customer Care team for your account
Find the website and phone number here.
For general questions:
For your security, please do not include personal account information in your communication.
We're committed to making our programs accessible to customers.
Where is my secure account site?
Find out where to sign in or sign up.